KEY PERSON MONITORING
With the World Wide Web at our fingertips and your key people at the heart and soul of your business, their reputation becomes yours too.
Our team of skilled analysts are online 24/7, keeping our eyes on the conversation about your top level executives. We can compile all of your social accounts and pull them together into our dashboard.
We read every conversation, so if you need to join the conversation, we’ll let you know by email or SMS, as soon as we find it. This is achieved by Cloud90’s team of skilled analysts.
The conversations are filtered by Cloud90 agents paired with our state of the art digital listening technology in real-time and then analysed by a dedicated Cloud90 account manager.
Dedicated Account Manager
Your Cloud90 dedicated account manager will be there to advise you each step of the way, whether it’s advising you on the best keywords to use for your key people, providing you with in-depth reports or assisting you with a crisis – we’ve got you covered.
Early Warning System
Cloud90’s Early Warning System will detect conversations about your people and alert you by SMS or email when you need to take action, ensuring you get the right information, to the right person at the right time.
Remove organisational silos and democratize your data. Cloud90’s dashboard allows you to share social intelligence across your business. Users can also export raw, structured data at the touch of a button.
Accurate Sentiment Analysis
Software alone can’t structure data or build a story. Cloud90 has paired our digital listening technology and custom built dashboard with the best sentiment analysis tool on the market. People.
Social Media Profile Monitoring
Cloud90’s digital listening platform is able to monitor all conversations to, from, or about a specific social media user, so if we notice unusual activity coming from your twitter account, you can rest assured that we’ve got you covered. We’ll send you an alert by email or SMS as soon as you need to get involved.